Price match promise

At Svelte Office, we are committed to providing our customers with the best prices on premium office furniture and accessories. That's why we offer a Price Match Promise to ensure that you always get the best deal.

How It Works

If you find a lower price on an identical product from a competitor, simply let us know and we will match that price. In addition to matching the price, we will also offer you a 10% discount on your next order as a token of our appreciation.

Terms and Conditions

To qualify for our Price Match Promise, please note the following terms and conditions:

1. The competitor's product must be identical to the product available on our website. This includes the brand, model, size, colour, and any other relevant specifications.
2. The competitor's product must be in stock and available for immediate purchase at the lower price.
3. The lower price must be publicly advertised and verifiable.
4. The price match request must be made before or within 7 days of your purchase from Svelte Office.
5. The price match is applicable to the product price only and does not include any additional fees, such as shipping or taxes.
6. The price match is limited to one per customer per product.
7. The price match is not applicable to clearance or sale items.
8. The price match is not applicable to items purchased with a discount code or during a promotional period.

How to Request a Price Match

If you believe you have found a lower price that meets the above criteria, please contact our customer support team at contact@svelteoffice.com with the following information:

1. Your name and contact information
2. The product name and URL on our website
3. The competitor's name, product name, and URL
4. The advertised price and any relevant details

Once we receive your price match request, our team will review the information provided and respond to you within 2 business days. If the price match is successful, we will not only match the price but also offer you a 10% discount on your next order.

Conclusion

With our Price Match Promise, you can shop with confidence knowing that you are getting the best prices on premium office furniture and accessories. We value your business and are committed to providing you with exceptional value and service.

If you have any further questions or need assistance, please don't hesitate to contact our customer support team at contact@svelteoffice.com. We are here to help.